Cryptocurrency exchanges Binance and KuCoin have alerted users regarding potential service disruptions that could result in the partial execution of trading orders. Binance announced a temporary suspension of withdrawals on Tuesday, attributing the issue to a network interruption affecting its cloud service provider.
According to a post on X, Binance confirmed that the disruption originated from a temporary outage at an Amazon Web Services (AWS) data centre. This interruption has impacted select services across its platform, prompting the exchange team to work urgently toward restoring full functionality.
We are aware of an issue impacting some services on the #Binance platform due to a temporary network interruption in the AWS data center.
Some orders are still successful, but some are failing. If users failed, they may keep retrying.Our team is working closely with AWS to…
— Binance (@binance) April 15, 2025
The exchange further clarified that the issue appears to be affecting users differently. While some trading orders continue to process successfully, others are failing. Binance advised users experiencing such failures to retry their transactions as the situation evolves.
Although the exact cause of the outage remains undisclosed, Binance stated that its team is actively collaborating with AWS to address and resolve the problem. As a protective measure during the disruption, the exchange temporarily suspended withdrawals, stating it was done “to keep safe.”
As of the latest update, the full scope of affected users remains unclear. However, Binance noted that services are gradually recovering, and withdrawals have been reopened. The exchange reassured users that it would continue monitoring the situation to ensure all operations ran smoothly.
Meanwhile, KuCoin confirmed it is also experiencing platform disruptions linked to the same AWS-related network outage. In a notice shared on X, the exchange cited a “large-scale network outage with AWS services” as the cause of temporary platform issues. Despite the disruptions, KuCoin emphasized that user assets are secure and that all data remains intact while its technical team works on a fix.
Dear KuCoin Users,
Due to a large-scale network outage with AWS services, our platform is currently experiencing temporary disruptions. Our technical team is urgently working on a fix, and the recovery time will be announced separately. Rest assured that your assets remain…
— KuCoin (@kucoincom) April 15, 2025
Binance also announced expanding its VIP Loan program and spot trading offerings in a related development. These enhancements are designed to offer greater flexibility to institutional clients and high-net-worth users while boosting overall trading efficiency on the platform.
If you want to read more news articles like this, visit DeFi Planet and follow us on Twitter, LinkedIn, Facebook, Instagram, and CoinMarketCap Community.
“Take control of your crypto portfolio with MARKETS PRO, DeFi Planet’s suite of analytics tools.”
