India-based crypto exchange CoinDCX has confirmed a security breach involving unauthorized access to one of its wallets, but assured users that operations remain uninterrupted. The company stated that all losses from the incident are being fully covered using its emergency reserves, emphasizing that no customer portfolios or systems were compromised.
All hands on deck to handle all customer requests on priority!
Because actions speak louder than words ✅ https://t.co/kceybCibod
— Sumit Gupta (CoinDCX) (@smtgpt) July 20, 2025
Despite the breach, CoinDCX continues to process trading, INR deposits, and withdrawals without disruption. Withdrawals below ₹5 lakhs are being cleared within five hours, while larger amounts are processed within 72 hours, maintaining business continuity for users.
In response to the breach, the company has formally reported the incident to the Indian Computer Emergency Response Team (CERT-In) as of July 19. Simultaneously, CoinDCX has enlisted two globally recognized cybersecurity firms to conduct comprehensive forensic investigations. The company said the findings will be shared publicly once verified.
To recover the compromised funds, CoinDCX is working closely with blockchain forensic experts and ecosystem partners to track and freeze the movement of stolen assets. Legal and regulatory coordination is also underway to ensure a thorough and compliant recovery process.
Highlighting the broader implications, CoinDCX noted that the incident underscores growing concerns around crypto exchange security, stating, “This is not just about CoinDCX—it’s about safeguarding trust in the wider crypto ecosystem.” The company affirmed that it is pursuing every legal, technical, and investigative avenue to hold the perpetrators accountable.
In line with its recovery strategy, CoinDCX is preparing to launch a Recovery Bounty Program to engage the broader crypto community in identifying and tracking the attacker.
As a precaution, the exchange has advised users to remain vigilant and refrain from sharing sensitive information with unverified sources. All official updates will be issued via CoinDCX’s verified communication channels.
Meanwhile, this development comes as India’s high-net-worth individuals and family offices are increasingly shifting toward digital assets. Amid underperformance in traditional investment avenues like stocks, gold, and bonds, affluent investors are gradually adding crypto to their portfolios, reflecting changing sentiment in the country’s financial landscape.
If you want to read more news articles like this, visit DeFi Planet and follow us on Twitter, LinkedIn, Facebook, Instagram, and CoinMarketCap Community.
“Take control of your crypto portfolio with MARKETS PRO, DeFi Planet’s suite of analytics tools.”
