Quick Breakdown
- AWS outage disrupted major platforms including Coinbase, Robinhood, and Snapchat.
- Users expressed frustration over failed trades and access issues.
- The event highlights the risks of centralized web infrastructure dependence.
Crypto platforms hit by widespread service outage
A major technical disruption early Monday caused several leading online platforms, including cryptocurrency exchange Coinbase, to go offline for over two hours. The outage, traced to Amazon Web Services (AWS), left users across regions unable to access accounts or execute trades.
We’re aware many users are currently unable to access Coinbase due to an AWS outage.
Our team is working on the issue and we’ll provide updates here. All funds are safe.
— Coinbase Support (@CoinbaseSupport) October 20, 2025
Coinbase confirmed the incident on X, stating,
“We’re aware many users are currently unable to access Coinbase due to an AWS outage. Our team is working on the issue and we’ll provide updates here. All funds are safe.”
Despite the reassurance, frustration spread quickly among traders, with some reporting failed transactions and even hinting at possible legal action over lost trading opportunities.
Robinhood and other platforms also affected
Coinbase wasn’t the only exchange hit. Robinhood also reported service disruptions tied to AWS, explaining to users that its third-party vendor was facing downtime. The company urged customers to “remain calm” while engineers worked to restore access.
The outage once again exposed the industry’s heavy reliance on centralized service providers, which can lead to simultaneous breakdowns across multiple platforms.
Internet-wide impact beyond crypto
The AWS outage rippled across the broader internet, disrupting non-crypto services such as Snapchat, Reddit, Hulu, Grammarly, Xbox Network, Fortnite, and Electronic Arts. Many users experienced slow loading times or were unable to log in altogether.
AWS — one of the internet’s largest infrastructure providers — serves as the backbone for thousands of online services. Its temporary downtime underscores the risks of over-dependence on centralized systems powering today’s digital economy.
Coinbase’s repeated technical struggles
This marks the second major technical issue for Coinbase in 2025. Earlier this year, CEO Brian Armstrong issued an apology for delays in Solana-related transactions that left users with failed or delayed orders due to backend congestion.
Meanwhile, in May, Binance announced a temporary suspension of withdrawals, attributing the issue to a network interruption affecting its cloud service provider. Binance confirmed that the disruption originated from a temporary outage at an AWS data centre.
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